Hybrid Interaction is a boutique iGaming consulting agency that specializes in providing expert services to online gambling operators since 2007. Our team of experienced professionals has been delivering results for over a decade, working with more than 150 global iGaming brands.

We offer a range of services, from strategic consulting and player acquisition to CRM outsourcing, all tailored to meet the specific needs of our clients.

Our CRM outsourcing service provides back-office configuration, personalized measures to boost player engagement and retention, monthly reports with detailed insights, targeted campaigns for VIP players, retention of inactive players, and tailored loyalty programs.

The strategic consulting service includes benchmark analysis of CRM and VIP, drilling down into KPIs, fine-tuning processes, and tech insights for innovation.

Finally, the player acquisition service offers 24hr marketing expertise in key markets, data
analytics, SEO and content marketing, and affiliate marketing.