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Case study


The journey to personalised, multichannel customer engagement


About daa

daa (Dublin Airport Authority) is a global airport and travel retail group with businesses in 13 countries. It is a semi-state business, headquartered in Dublin, Ireland. In addition to owning and managing both Dublin and Cork airports, daa has international airport operations and investments in Cyprus, Germany and Saudi Arabia. daa also operates a successful travel retail subsidiary, ARI, with outlets throughout Europe, North America, the Middle East, India and Asia-Pacific.

Objective & Results

Xtremepush was chosen to be daa’s multichannel engagement, data and analytics partner, supporting its vision to be an airport industry leader. As per daa’s requirement, our solution was deployed via private cloud, ensuring exclusive use of dedicated resources. daa went live with its first engagement campaign within 8 weeks.


“The experience that Xtremepush has when it comes to email is obvious. I have worked with several email providers over the years, and the Xtremepush solution is outstanding. The email builder tool is intuitive to use and allows us to create new campaigns quicker than ever before. No matter what we want to do with our emails, they find a solution that suits us perfectly and delivers results”

Sinead Quish, Head of Customer Marketing at DAA

Sinead Quish

Head of Consumer Marketing

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