Deliver persistent, personalised messages to anyone who visits your website. The placement and style of the inbox is completely customisable, and lets you share everything from special offers and discount codes to evergreen content and helpful tips.
The inbox is a brilliant alternative to email, giving you a chance to share high-value content with your customers as they browse. It’s a consistently high-performing channel, serving a wide variety of use cases throughout the customer lifecycle.
10.91%
Average engagement rate of 10.91% for personalised campaigns delivered to the web inbox
Connect with every visitor to your site, whether they are repeat customers or first-timers. Segment your campaigns based on user preferences and behaviour for individual relevance.
Bring customers who have not opted in for marketing communications back to their carts with a “soft-sell” approach they can engage with when ready.
The web inbox has a prominent on/off slider for users who are not currently opted in for web push. This gives you multiple opportunities to demonstrate value and win them over.
Create campaigns aimed purely at your addressable users (who have opted in for web push) or send them to everyone who visits your site.
When a new message is delivered to the web inbox, the customer sees a visual marker letting them know. This creates a desire to engage and explore. The messages themselves can include images and even gifs to increase their appeal.
Content delivered to the web inbox can be made permanent, or you can schedule it to last for a specific period of time. This makes it perfect for seasonal offers, product-launch campaigns or service messaging.
