Social Engagement

Social Messaging

Why Facebook Messenger is your next best engagement channel…

by Rupert Adam • 20th November 2018

Ever since the emergence of social media, brands have been quick to utilise these platforms to promote their products and services. Social Media platforms have mostly obliged by providing brands with specific business accounts and the ability to build an organic following. This has provided a reliable route to reach organic followers and subscribers, as […]

Messenger blog

Facebook Messenger: Engage Users at Speed and Scale

by Susan Moran • 21st November 2017
As Facebook allows businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots, we take a look at how best to introduce this for your enterprise brand and showcase some of the best business use cases. The power of Facebook Messenger Bots, according to Activate Technologies, is that they take advantage [...]